Frequently Asked Questions
Everything you need to know about shopping with MR CHIPS.
What are your standard shipping times?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your package departs our warehouse.
What is the MR CHIPS return policy?
We offer a 30-day return policy for most items in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking link. You can also log into your MR CHIPS account and view your order history to see real-time updates.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
How can I contact customer support?
Our dedicated support team is available Monday through Friday, 9 AM to 5 PM. You can reach us via the contact form on our website or by emailing support@mrchips.com.